Industries

Enterprise Service Platform

The API Enterprise Service Delivery Platform comprises of 3 layers:

Product Component Library

API uses a common business process management framework that allows product managers to configure enterprise solutions based on direct input from the account management team. Product building blocks include elements for solution configuration in:
- Enterprise messaging
- Workforce mobility
- CRM
- Telematics
- B2B managed services
A versatile service application framework exposes self-service workflow components to enterprise customers through a web-based configuration window
Integration Layer
Parameters setup by product managers during solution configuration can be passed to back-office OSS/BSS and network elements using a suite of standard adapters. Inherent flexibility ensures that adapters can be reused regardless of the service type or product configuration. The Integration layer also serves as a single point of integration for all back-office applications and packaged billing systems.
Product Configurator
A highly flexible UI framework that allows product managers to manage every stage of product development, orchestration and fulfillment.

UI Framework elements:
- Event Management
  - Built in events framework for automatic system notification
- Presentation Services
  - Process monitor - visibility into the status of executing processes
  - Service monitor - visibility in the status of a particular executing service
  - Community Management application
- Dashboard Services
  - Customizable, User-based view into the Business Activity.
  - End to end view of Business Community interaction
- Audit & Reporting
  - Provides document "geneology" tracking, including logging important data movement and data manipulation events