• Infrastructure
• Outsourcing
• Consulting
• Development

Services

Outsourcing Components

Technology

• Secure Commerce Framework
  Secure and reliable movement of data, supporting all open-standard communication protocols
• Business Integration Service
  Adapters for legacy system, packaged applications and databases
• Business Process Service
  Process discovery, design, execution and optimization
• Business Intelligence Service
  Activity monitoring, sense & respond decision support
• Business Application Service
  Presentation and configuration using intuitive web-based. Extensive audit and reporting

Service & Support

• Product & service development
  Collaboration on development & deployment-service definitions and delivery to end customers
• Service Delivery
  Day-to-day management of services
• Enterprise Integration
  Design integration architecture and development of interface adapter
• Configuration Management
  Account activation, provisioning and monitoring
• Enterprise Billing
  Financial management, bill rating and electronic invoice presentment. Collection services and electronic payment and account settlement

Industry Focus

Coupled with our solution sets we offer BPO services to companies in the following industrial sectors

• Financial Services
  Cash Management, Financial supply chain integration
• Retail
  Supply Chain Management, CRM, promotions management, loyalty management and incentive programs
• Telecommunication
  Enterprise product development, delivery and billing services both wireless and fixed-line services
• Construction
  Building material SCM and quality control
• Travel & Leisure
  CRM, loyalty management and incentive programs
• Government
  Asset management, Process Management